Terms of service
Welcome to Sandov Print and Embroidery!
By accessing or using our website and services, including purchasing DTF gang sheets, sublimation transfers, sticker prints, patches, and custom embroidery, you agree to comply with the following Terms of Service. These terms help ensure transparency, trust, and a smooth shopping experience for all customers.
🛒 1. General Conditions:
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By using our site, you confirm that you are at least 18 years old or have parental consent.
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You agree not to use our products or services for any unlawful or unauthorized purpose.
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We reserve the right to refuse service to anyone for any reason at any time.
🎨 2. Custom Orders & Artwork:
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All designs submitted must be owned by you or properly licensed for reproduction.
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We are not responsible for design errors (blurriness, low resolution, typos, etc.) in user-uploaded artwork.
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Artwork must follow our [Artwork Upload Guidelines] for best results.
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Sandov Print and Embroidery reserves the right to reject artwork that includes offensive or illegal content.
💳 3. Pricing & Payment:
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All prices are listed in USD and are subject to change without notice.
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Payments are processed securely via trusted third-party payment gateways.
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Full payment is required at checkout before any order is processed.
🚚 4. Shipping & Delivery:
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We ship to all U.S. states using trusted carriers with tracking numbers provided.
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Turnaround time estimates are based on normal business operations and may vary due to volume or supply chain issues.
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Customers are responsible for entering correct shipping information.
🛑 5. Returns & Refunds:
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Due to the custom nature of our products, all sales are final.
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If an item arrives damaged or incorrect, contact us within 3 business days for resolution.
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Please refer to our [Return & Refund Policy] for complete details.
🔐 6. Privacy & Data Use:
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Your use of our site is also governed by our [Privacy Policy].
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We collect only the information necessary to fulfill orders and improve your experience.
⚠️ 7. Limitation of Liability:
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Sandov Print and Embroidery is not liable for damages, delays, or losses resulting from misuse, incorrect application of products, or third-party errors (e.g., shipping delays).
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Our liability is strictly limited to the cost of the product purchased.
🔁 8. Changes to Terms:
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page, and continued use of our site indicates acceptance of those changes.
📞 Contact Us:
For any questions or concerns regarding these terms, please contact:
📍 Sandov Print and Embroidery
📧 sandovprint@gmail.com
📞 951-729-0041
🏠 9744 Arlington Avenue, Riverside, CA 92503